Privacy Policy
1. Introduction
OptikServers ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Minecraft server hosting services and associated applications.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information for various purposes to provide and improve our service to you:
- IP Address
- Discord Information: avatar, email, username
- Minecraft Server Metrics
- Hardware IDs and Computer Information (for our bandwidth app only)
- Browser Data
- Usage Data: pages visited, time and date of visit
3. How We Use Your Information
We use the collected data for various purposes:
- To provide and maintain our service
- To prevent abuse and ensure fair usage of our services
- To improve our anti-abuse measures, particularly for our bandwidth app
- To provide customer support
- To gather analysis or valuable information so that we can improve our service
- To monitor the usage of our service
- To detect, prevent and address technical issues
4. Third-Party Services
We use third-party services for various aspects of our operations:
- Google: We use Google services for monetization purposes. This may include displaying ads or using analytics tools.
- PayPal: We use PayPal for processing payments. When you make a payment, you may be redirected to PayPal's platform, which has its own privacy policy.
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Children's Privacy
Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy.
8. Your Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access the personal data we hold about you
- The right to request the correction of inaccurate personal data
- The right to request the deletion of your personal data
- The right to withdraw consent for data processing
To exercise these rights, please contact us using the information provided below.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].